Chaz Dean - Was signed up for membership without knowing
I decided to do the tv offer for the WEN product and next thing I know I have money coming out of my account.There customer service hung up on me because I was refusing to pay to mail back a product I didn't order and asked to speak to a supervisor, then had to call back got a client to agree I didn't have to pay to return and sent me a mailing label so I sent product back and I am still having the money being taken out of my account and getting no results!
Called customer service again because they took a final payment out and she told me that I should have go a tracking on my mailing. Well they sent me a return label I told them I wasn't paying for a return that I had not ordered and got nothing but a blame on me.
Then I get an email that I should be reimbursed back after 6 weeks of them receiving the product minus shipping and handling.They are the worst company out there and will never in my life recommend or do anything with them!
Monetary Loss: $135.