Chaz Dean - Wen does not allow for cancellation.
I have been working with the company, my bank and the BBB to stop sending these hair products.I have tried sending the products back through Post Office, their web site and the phone number given to cancel.
It states "phone is not available in your area". I finally had to cancel my credit card. Now these scam artists state I owe them more money. They better not send any more or I will make a police report.
The bill has to be paid by another credit card.
Fat chance!If they send this amount to collections...I'll never use anything over the phone again.
Monetary Loss: $469.