Update by user Mar 13, 2012
the first order July 2011
Original review posted by user Mar 12, 2012
I first wrote a complaint that when I ordered the bottle of cleaner/conditionar and told them to NOT send anything else until I notified them. Feb 12 I received a package from them, which my husband took right back to the post office.
The Postal Clerk wrote refused. I have been waiting for my refund, I figured would be $69.99 plus shipping. We were changing accounts at that time, so I never did see the charge. My husband went over to the bank today to see if there had been any refunds,,,,,NOPE!.
Thank God we live in a small town. The manager overheard Tom talking to one of the tellers about it, so she took over. She is sending them a dispute for the unauthorized charges,,get this,,of $97.84.
I am wondering if there is a class action suit out there, because there should be. These people are way OUT OF LINE and need to be stopped